- Are all your ice creams vegan?
+ No, but you will find a selection of all our vegan products HERE

- What kind of milk do you use?
+ All our ice creams are made with fresh farm milk and cream.

- Are all your ice creams homemade?
+ Yes. We make all our ice creams in our own workshop located in Poblenou (Barcelona).

- What kind of sweetener do you use?
+ In all our ice creams, we use natural sweeteners like erythritol, natural green stevia, glucose, and agave.

- Are your ice creams low in sugars?
+ All our ice creams contain less than 10% total sugars, 70% less sugar than other leading brands.

- Are all your ice creams gluten-free?
+ Yes, all our ice creams and sorbets are gluten-free.

- Are all your ice creams lactose-free?
+ Most of them are. You can filter the ice creams by allergens to find out which ones are lactose-free.

- Do you use natural fruit as an ingredient?
+ Yes. All the fruit we use in our ice creams is 100% natural, no artificial colors or flavors.

- Where can we buy nicecreams ice creams?
+ You can buy online through our online store or you can buy them at some of these establishments.

- How long does it take for the online store order to arrive?
+ Your order will take 24 hours to process, and the delivery will be at your home within 24-48 hours.

- Why are your ice creams healthy?
+ Because they contain the best of artisan ice cream and 70% less sugar. More flavor and all the calcium, minerals, probiotics, and less than 10% total sugars. Just like a yogurt. They are also gluten-free and all ingredients are 100% natural.

- What is the star flavor?
+ Our star flavors are chocolate and almonds, chocolate and hazelnuts, and pistachio.

- Is the packaging recyclable?
+ Yes, all our packaging is recyclable and compostable. We like to be sustainable and take care of the environment.

- What is your return policy?
+

- Why are your ice creams different?
+ Because they taste incredible, are 100% handmade, healthy, gluten-free, and vegan. They are made with high-quality local ingredients and we take care of the environment.

- What is the best before date for the ice creams?
+ The ice creams are produced every week, made to order, and although they have a very long expiration date if kept at temperatures below -14ºC, it's best to consume them within 3 months of their production to enjoy the maximum flavor.

- How long should I wait before consuming the ice cream once I take it out of the freezer?
+ Our ice creams are artisanal and of quality, they aren't filled with air like many industrial ice creams, so they take a little longer to defrost and be in optimal consumption state. Wait between 20-25 minutes after taking them out of the freezer (-16º) to savor them with the best creaminess.