Privacy Policy

For ARTISA BARCELONA, S.L., the protection of the personal data of our customers and visitors to our website is of great importance. For this reason, we have developed a security policy that meets the requirements of the General Data Protection Regulation and the New Organic Law 3/2018 of December 5 on Personal Data Protection and Digital Rights Guarantee. In this privacy policy, we detail who we are, how we use the data, how we process it, with whom we share it, and how long we keep it. Additionally, we explain how you can contact us and exercise your rights. It's essential that users read our privacy policy carefully to decide voluntarily whether to provide their personal data to ARTISA BARCELONA, S.L. We ensure that the user is of legal age and that the data provided is accurate and current. Failure to comply with this obligation may result in liability for direct or indirect damages. If you are under thirteen and have accessed our website without notifying your parents, you should not register as a user. Data Controller and its Processing The data will be processed by ARTISA BARCELONA, S.L., a legal entity with CIF B65220949 and registered address at CALLE COLON, 2 (PLAZA REAL) 08002-BARCELONA. Our registration details are as follows: Barcelona Commercial Registry, TOMO 41622 Sheet 391208. You can contact us by calling 931 86 36 23 or sending an email to info@artisa.es. Purposes of the Processing and Legal Basis We use the data for the following purposes: Comply with information requirements and obtain consents according to European data protection regulations. Offer potential and existing customers product and service offers of interest. Manage administrative, tax, and accounting matters for clients and suppliers. Address inquiries, information requests, and quotes, providing appropriate responses. Manage the provision of services, orders, and products related to our activity. Handle customer service lines. Process data protection rights. Assess and manage job applications and carry out staff selection and hiring actions. The basis for data processing varies depending on the purpose, based on pre-contractual relationship, legitimate interest, contract execution, or explicit consent. Data Obtained and Purposes The obtained data is identification and payment for online purchases: Contact form: name, surname, phone, and email. Newsletter subscription: email. These data are used to manage inquiries, send product updates, services, and commercial information. The legal basis is the consent expressed when filling out the forms. Duration of Processing Data is kept for the duration of the business relationship or until consent is withdrawn. After the relationship ends, data is blocked for 3 years for potential liabilities. For customers/suppliers, it's stored for 4 years (tax) and 6 years (commercial). Obligation to Provide Personal Data In the case of contact, it's necessary to provide data to deliver the requested service. Not filling out the form will prevent the inquiry. Data Sharing ARTISA BARCELONA, S.L. may share data with third-party service providers. Only the necessary data to achieve the mentioned purposes is shared. Providers with data protection guarantees are chosen. International Data Transfers Data is processed within the European Economic Area, with no anticipated international transfers. User Rights Users can exercise various rights while ARTISA BARCELONA, S.L. processes their data, including access, rectification, erasure, limitation, portability, opposition, and objection to automated processing. They should write to CALLE COLON, 2 (PLAZA REAL) 08002-BARCELONA or info@artisa.es. They can also contact the SPANISH DATA PROTECTION AGENCY. Personal Data Protection Measures ARTISA BARCELONA, S.L. implements technical and organizational measures to protect the data, such as secure servers and data encryption. Review of the Privacy Policy Occasionally, we update this privacy policy. We recommend reviewing it periodically to stay informed. Cookies Policy Our cookies policy is available in a separate document, which you can access here.